Returns & Exchanges

At Haus, we want to ensure your gear supports your peak performance, which is why we offer a 30-day window for returns and exchanges on all unused athletic equipment and apparel. Items must be in their original packaging with tags attached to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print your prepaid shipping label and include the original packing slip inside your return box.

3

Package and Ship

Securely pack your items in their original Haus packaging and drop the parcel off at any authorized carrier location.

4

Receive Your Refund

After our warehouse team inspects your gear to ensure it meets our quality standards, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing